Soft skill for successful career
Soft skills with special focus on ITES
Soft skill is the ability required and expected from persons for finding a suitable job, its maintenance and promotion
Soft skill for successful
career
Soft skills with special focus on ITES
Soft skill is the ability required and expected
from persons for finding a suitable job, its
maintenance and promotion
Importance of soft skill
Soft skill are very important
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To have good impression and impact
to gain professional development
Communication skill as soft
skill
• Communication skills form the
corner stone of soft skill
• Every human being has to essentially
& effectively communicate with
others
• Effective communication is the
hallmark of one’s education
•The ability to speak fluently
using the right word in the right
order is an good
communication
•Message using appropriate
vocabulary and syntax form
effective communication
Body language
Non verbal language
Face is the index of the mind and it clearly displays the
persons interest
Body language presents to the audience what we feel &
think about the particular matter
Ex: Nodding one’s head
Body language (e.g, arms crossed, standing, sitting,
relaxed)
Emotion of the sender & receiver (e.g, speaking clearly,
enthusiastic)
Written communication Skill
Writing evaluates a person’s proficiency
indications, spelling grammar etc…
Errors committed while writing circulars, reports
& agenda considerably spoil the image of the
writer
Good visual presentation using graphics, color,
balanced design layout adds so much to written
communication.
Keep handouts and other written materials for
your presentation.
Presentation Skills
Presentation skills include planning, preparation &
delivery of the message
Making a formal speech is one form of presentation
Presentation skills can be broadly categorized into
physical oral, & electronic
Success in life depends on presenting ideas in an
appropriate manners
Look at the eyes of audience & speak in a natural,
conversational voice
Appropriate voice will make the presentation effective
and interesting
Ask for feed back from your audience about your
presentation & change accordingly
In presentation especially, stop occasionally to ask the
audience understand what you have said
Team Work
People of either gender, different age groups,
qualification, status & skills work as a team with a
common objective of accomplishing the task
The success of any organization largely
depends on in the coordinated efforts of its
employees
It mainly refers to the agreeableness & co
operation among the team members
Professional
ethics
Professional ethics is the need of the hour in India
When a person is at the work spot, he must think of
his work only
He must put his heart & soul into the work
Each employee is a organic part of the organization &
must strive to contribute his mite to the successful
functioning of the organization
Interpersonal Skills
Man is a social animal & his success in
life largely depends on his relationship &
interaction with others
We must respect the views & sentiments
of others.
When we want to differ their views, we
must very politely give hints to them
without wondering their feelings
Time & Stress Management
Prioritize the work & schedule your time
accordingly
Impotent work should be allotted more
time & taken up first
Listening to classical music & practicing
Yoga will considerably reduce the
physical,emotional & mental stress of an
individual
Leadership communication skills
Leaders, executives & managers
need to be very clear about what they
expect from others
Trust your self
Keep smiling
Share & stay together
Always learn new things
Accept responsibility for your self &
your actions
Look at problems & challenges
Be grateful always
Love your self
