Management Tools 2005 - An Executive’s Guide
Over the past decade, executives have witnessed an explosion of management tools
such as Customer Relationship Management, Scenario and Contingency Planning,
and the Balanced Scorecard. Demands of increasing competition in the global
marketplace are driving the explosion, while accelerated, lower-cost delivery systems
for ideas and information have enabled it. Today the sheer volume of ideas can
overwhelm a management team. At the same time, companies themselves have
become more complex—with operations spanning far more businesses and locations
around the world—adding to the challenge and number of decisions that corporate
leaders face.......
